Stratum

FAQs

You've got questions. We've got answers.

We've got all your answers covered! If there's something that we can help with, please don't hesitate to get in touch.

01

How can I be sure that your company is legitimate and trustworthy?

02

Can I customise my travel experience based on your recommendations?

03

What happens if there's an emergency during my trip?

04

Is travel insurance included when I book a hotel?

05

What payment methods do you accept?

06

How do I know my booking is confirmed?

07

Are there any age and residency restrictions for booking a trip?

08

What destinations do you offer?

09

Can I change my booking?

10

How can I cancel a booking?

11

What is a Story?